Frequently asked questions
Booking & Pricing
Every property and job is different, so we price based on the size, condition and type of clean you need. The best way to get an accurate figure is to fill in our quick quote form or call us directly — we’ll provide a clear, competitive quote with absolutely no hidden costs and no obligation.
Booking is simple. Request a free quote through our website form or call us on 029 2236 0416 or 077 6240 3010. Once you’re happy with the quote, we’ll confirm a date and time that suits you — and then our team takes care of the rest.
Both. Whether you need a single deep clean, an end of tenancy clean, or an ongoing weekly, bi-weekly or monthly service, we’ll build a plan around your needs. There’s no pressure to commit to a contract.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
End of Tenancy & Deposits
That’s exactly what our end of tenancy service is designed to do. We clean to the professional inventory-check standard that letting agents and landlords use during their final inspection, giving you the best possible chance of a full deposit return.
We stand behind our work. If your letting agent or landlord flags a cleaning issue, simply get in touch within 48 hours and we’ll return to re-clean the affected areas free of charge.
A full top-to-bottom deep clean: kitchen (oven, hob, extractor, fridge, cupboards and worktops), bathrooms (descaled and disinfected), skirting boards, doors, interior windows, sills, carpets vacuumed, hard floors mopped, and all surfaces dusted. Extras like carpet steam cleaning can be added on request.
Most properties take between 3 and 6 hours depending on their size and condition. We’ll give you a clear time estimate when you book so you can plan around your move.
On the Day
Not at all. Many customers simply arrange key access and leave us to it. We’ll complete the job to the highest standard and secure the property when we’re finished.
Yes — our team arrives fully equipped with all the professional products and equipment needed to get the job done. Eco-friendly cleaning products are also available on request.
Absolutely. Our cleaners are fully insured, DBS-checked, trained and uniformed, so you can have complete peace of mind having our team in your home or business.
Commercial Cleaning
Yes. We offer early morning, evening and weekend cleaning so we never disrupt your operations. Your team walks into a spotless workspace every morning.
We can. We manage cleaning contracts across multiple locations with consistent standards and regular quality checks throughout, all coordinated by one reliable team.
Offices, retail and showrooms, hospitality and leisure venues, medical and dental practices, educational facilities, industrial units and communal residential blocks. If it needs cleaning, we can help.
We apologize for any inconvenience. If you receive a wrong or damaged item, please contact our customer service team with your order number and photos of the product. We will assist you in resolving the issue, whether through a replacement or a refund.