PRIVACY POLICY

Effective Date: 3 May 2025

At Mister Broom Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.


1. Information We Collect

When you interact with our website or request a quote, we may collect the following personal information:

  • Your name

  • Email address

  • Phone number

  • Address or property details related to cleaning services

  • Any other information you provide voluntarily to receive a quotation or communicate with us

We also automatically collect certain data using cookies and analytics tools (see Section 4).


2. How We Use Your Information

We use the information collected to:

  • Provide quotations for our cleaning services

  • Contact you regarding your enquiry or booking

  • Improve our website and customer service

  • Send occasional marketing or service-related messages (you can opt out at any time)


3. Sharing Your Information

We do not sell your personal information. We only share your information with trusted service providers when necessary to operate our website or marketing campaigns (e.g., Google, Facebook). These providers are obligated to protect your data.


4. Cookies and Analytics

We use cookies and third-party tools to enhance your experience and understand how visitors interact with our site. This includes:

  • Google Analytics – to analyse traffic and usage behaviour

  • Google Ads – to run and optimise paid advertising campaigns

  • Facebook Ads (Meta Pixel) – to retarget website visitors with relevant ads on Facebook and Instagram

These services may collect data such as your IP address, device type, browser, and browsing behaviour.

You can manage or block cookies through your browser settings or opt out of personalised ads via Google Ad Settings and Facebook Ad Preferences.


5. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. You can request the deletion of your data at any time.


6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.


7. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Mister Broom Ltd
Email: info@misterbroom.co.uk
Phone: 029 2236 0416

About Us

Mister Broom was founded in 2023 when its director saw the opportunity to have his own business to provide exceptional quality cleaning services at competitive prices.
He has over 30 years of experience in the cleaning and maintenance industry across various sectors.
He chose a team of his best ex-coworkers and founded Mister Broom.

We are specialists in residential, commercial, and transport cleaning operating throughout Wales and the West of England. Our team are passionate about delivering high-quality cleaning standards.

Our Promise to you

Mister Broom Cleaning Services pledges to deliver exceptional quality cleaning services at the best prices.

We promise to complete every job every time to exacting standards, using experienced cleaners.

We don’t want to be the biggest.

We want to be the difference in cleaning services!